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3 Steps to Proactively Prevent Customer Lease Buybacks

Automotive Mastermind

According to automotiveMastermind data, the number of customers buying out their lease saw a 275% increase from 2019 to 2022. The long-term financial implications of customer buying habits shifting are huge for dealers. Identify and prioritize the best opportunities to keep customers engaged at each stage of their owner journey.

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Inventory Shortages: 3 Myths Dealers Need to Know

Automotive Mastermind

When will new vehicle inventories normalize Despite the near-term production challenges, IHS Markit’s latest reports demonstrate the declines are slowing. Similarly, as rising new vehicle prices have pushed some buyers to delay their purchase , some dealers are looking to their service drive to build rapport and retain their customers.