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GM Will Penalize Corvette ZR1 Flippers By Punishing Second-Hand Buyers

Carscoops

Corvette ZR1 buyers must wait 12 months before reselling their cars or face penalties. Buyers who don’t wait will be blacklisted by Chevrolet and the second buyer loses warranty. The flagship Corvette ZR1 is almost here, and buyers are ready for it. In it, the automaker lays out all of the terms of the agreement.

Buyer 111
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Ford launches EV incentives to win over buyers with new Puma

Autocar

Blue Oval to give all EV buyers free home chargers as it aims to remove concerns about EV switch Ford UK believes the launch of the new Puma Electric can prompt buyers of its existing vehicles to make the switch to electric, and is launching a new range of incentives to help buyers do so.

Buyer 98
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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.

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What They’re Really Saying: How Sentiment Tracking Helps Dealerships Close Ready-to-Buy Customers

Call Revu

by CallRevu When it comes to a sales pipeline, not all consumers (and potential customers) are created equal. In other words, learn tone of voice and verbal choice cues that indicate how a customer is feeling and experiencing a given interaction to maximize your chance of closing a sale with them.

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Kia Says Buyers Are Warming Up To Tasman’s Looks

Carscoops

“You’re all aware of the commentary around launch from an aesthetic standpoint, but we’re really starting to see a narrative shift in terms of opinions,” he told Drive. We’ve done some customer research as well.

Buyer 98
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What Every First-Time Car Buyer Wishes Their Dealer Knew

Auto Alert

What Every First-Time Car Buyer Wishes Their Dealer Knew A first time car buyer has unique needs. Many first-time buyers enter the dealership with enthusiasm but often leave feeling uncertain or pressured. The better your staff communicates, the more comfortable your customers will be.

Buyer 59