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Genesis to open its first Australian agency retail site

CarExpert

Genesis Motors Australia is set to open its first agency-model retail site in mid-2025, with a brand-new showroom in Sydneys northwest. Located on Victoria Avenue in Castle Hill, the upcoming Genesis Castle Hill Showcase marks a major milestone in the brands Australian expansion and introduces a new chapter in its retail approach.

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Auto Trader launches customer service accreditation for retailers

Motor Trader

The strong customer service of Right Track Cars, Golden Hill Garage and first4car.com has been acknowledged by Auto Trader Highly Rated 2024. Retailers are selected based on recognition from their customers who rate them highly on Auto Trader. As a small family-run business, having a 4.9-star

Retail 103
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Report shows Q1 used-car retail prices calm before a potential storm

Auto Remarketing

As the first quarter of 2025 ended, all was calm for used-vehicle retail prices. Bureau of Economic Analysis the lack of inexpensive new vehicles is expected to drive more customers to the used market. The post Report shows Q1 used-car retail prices calm before a potential storm appeared first on Auto Remarketing.

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JudgeService identifies ways for dealers to boost customer satisfaction

Motor Trader

The most significant boosts in customer satisfaction are achieved by dealers who routinely offer test drives (up 45% to 81%) and make follow-up contact with car buyers (rising 41% to 87%), according to research of over 436,100 customer questionnaires by JudgeService. “Test drives sell cars.

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Staying Ahead in the Automotive Retail Market: How CarData, Inc. Empowers Franchise Dealerships Through Smarter Marketing

Car Data

In todays fast-paced and digitally driven automotive retail landscape, franchise dealerships face more competition than everfrom online-only retailers, nearby dealers offering similar inventory, and evolving customer expectations. The Shift in Automotive Retail Car buyers now start their journey online.

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Higher prices and limited options push car buyers from new to used

Autocar

These are the models we can sell to private, retail customers. Fortunately, he’s finding that many private customers who miss the old models and who aren’t interested in electric cars are prepared to part-exchange their cars for used and nearly new Fords instead. in May, taking the decline since the start of the year to 11.3%.

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Understanding your customers’ buying journey

Spidersnet

WHY IS THE BUYER’S JOURNEY SO IMPORTANT? The majority of car buyers, in fact a whopping 70%, actually begin their journey online, at a search engine like Google. Ensuring your dealership has all the answers to the buyers’ questions at each stage of the buying journey could work wonders for your automotive sales.