Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 116

Customer Retail Demographic Networking 116

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Carscoops

DECEMBER 11, 2024

The carmaker isn’t just consolidating its network of dealers but will also optimize its local investments, abandoning areas where it can’t achieve long-term profitability and doubling down on regions that perform well, including Shanghai and Beijing. It is only sensible to adjust the dealer network respectively.

Dealerships 98

Dealerships Networking Sales Customer 98

Motor Trader

AUGUST 13, 2024

NextGear Capital, the wholesale funding firm, and online auction platform 1link Trade Buyer have joined forces to help trade buyers source and fund stock in just a few clicks. We want to help ease this burden and adding 1link Trade Buyers to our network of over 70 trade sources is a good example of how we’re doing this.

Finance 111

Finance Buyer Networking Management 111

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

Women 130

Women Networking Consulting Automotive 130

Autocar

MAY 10, 2024

Traditional AMG buyers didn't take to the PHEV drivetrain AMG lines up twin-turbo V8 power for upcoming super-coupé amid slow sales for four-cylinder hybrid C63 The upcoming Mercedes-AMG CLE 63 will receive a twin-turbocharged 4.0-litre He added: “We will stay close to the feedback of people and customers, and then we will go from that.”

Networking 145

Networking Customer Buyer Sales 145

Women Automotive Network

DECEMBER 13, 2023

In the Women Automotive Networks most recent Leadership Interview, Micha Goebig, the founder and CEO of Go Big Coaching and Communications, had the honour of speaking with Linda Jackson, the Global CEO of Peugeot. The shift towards electrification, digitalization, and evolving customer experiences presents unparalleled opportunities.

Women 130

Women Networking Automotive Buyer 130

Autocar

NOVEMBER 25, 2024

Despite total new car sales increasing 6% for the year to date, those to private buyers are down 11.8%, figures from the Society of Motor Manufacturers and Traders show. We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said.

Networking 137

Networking Repairing Buyer Manufacturing 137

Motor Trader

JULY 19, 2024

Robert Bridge, cinch Chief Customer Officer, said: “We’re now in our fourth successful year of growth in our online business – it’s the perfect time to deliver an omnichannel experience and open our first physical stores to reach even more UK car buyers with our faff-free approach.”

Networking 104

Networking Finance Buyer Customer 104

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 94

Customer Automotive Marketing Technology 94

Women Automotive Network

JUNE 13, 2024

The Women Automotive Network is a global community of 39,000 from 108 countries. His focus is on future trends and customer needs, particularly in the 10-year time frame. Now, as an exhaust systems buyer at GM, she continues to grow and contribute to the automotive industry.

Automotive 130

Automotive Women Supply Chain Networking 130

Carscoops

JULY 15, 2024

Stellantis is giving EV buyers the option of choosing between a free Level 2 charger or $600 in charging credits. Stellantis has an assortment of electric vehicles on the horizon and they’re trying to entice customers with a new incentive package. For customers who don’t own a home, the Go Package is their best bet.

Networking 119

Networking Customer Buyer 119

CarExpert

AUGUST 25, 2024

Cadillac is being established as a separate retail operation in Australia, and that involves selling its cars directly to customers instead of using franchised dealers. Cadillac will allow buyers to use an online ordering system, and said it will use this to identify geographic trends.

Networking 98

Networking Retail Sales Customer 98

Dealer World

DECEMBER 4, 2024

The automotive industry faces unprecedented challenges in protecting customer data privacy. Customers now expect seamless online experiences, from researching vehicles to completing purchases. million customers and potential buyers in North America.

Retail 75

Retail Customer Automotive Dealerships 75

AutoSuccessOnline

OCTOBER 21, 2024

Finding a good used car buyer is one of the biggest hurdles dealers face when trying to explore alternative acquisition channels. Corey Abel , our COO, always says, “No employee in the dealership has a higher ‘gross to expense ratio’ than a car buyer.” Where Do You Find Them? More on this later.

Buyer 52

Buyer Pre-Qualify Networking Dealerships 52

CarExpert

MAY 24, 2024

Genesis says its customers have embraced its build-to-order program, and its wait times are now down to two or three months across the range. Around 50 per cent of Genesis buyers build to order, the brand confirmed, which means they are specifying their own vehicles rather than choosing from existing stock.

Buyer 98

Buyer Networking Retail Customer 98

Best Selling Cars Blog

MAY 13, 2024

Shift in Buyer Preferences During the pandemic, many people began prioritizing reliability and comfort in their vehicles, as safety became a paramount concern. These shortages further fueled the demand for used cars, as buyers turned to the more readily available and diverse used car market. The future looks promising but demanding.

Supply Chain 130

Supply Chain Marketing Dealerships Technology 130

Motor Trader

OCTOBER 23, 2024

Mark Carpenter, Motorpoint Group CEO, said: “We’re excited to be expanding our retail network and opening our 21st store this December. “As Once the store opens, we’ll have fantastic coverage in the region – meaning car buyers across the East of England will be within easy driving distance of a Motorpoint store.

Retail 102

Retail Networking Buyer Customer 102

Carscoops

SEPTEMBER 3, 2024

Customers will also find a new XRT variant, which features a small lift and all-terrain tires. Buyers will also find several new exterior colors known as Atlas White Matte, Ecotronic Gray Matte, and Celadon Gray Matte. Buyers will also find additional standard equipment, which varies by trim.

Networking 116

Networking Buyer Manufacturing Customer 116

Automotive Addicts

MARCH 4, 2024

Nissan’s latest move in the electric vehicle market, slashing the price of its 2024 Ariya model, signals a strategic shift aimed at widening its appeal among EV buyers. By adjusting the pricing of the Ariya, Nissan aims to maximize value for its customers while capitalizing on the increasing interest in electric vehicles.

Insurance 105

Insurance Networking Retail MSRP 105

Drive.com

APRIL 28, 2024

Increased dealer footprint and new aftersales manager to spearhead BYD’s efforts for buyers to come back to showrooms for servicing. That is according to David Smitherman, CEO of BYD ’s Australian importer EVDirect, who told Drive at a recent event the change would give BYD better control of the customer’s experience.

Networking 92

Networking Management Customer Dealerships 92

Carscoops

JANUARY 7, 2025

Honda and Sony are looking to convince prospective EV buyers that they should opt for a sleek and innovative sedan known simply as ‘1’ The new model has been in the works for several years, and at CES, the Afeela brand has opened its reservation book for California customers. It’s not cheap.

Networking 98

Networking Buyer Customer Sales 98

Carscoops

AUGUST 15, 2024

Australian buyers never got their hands to the new generation of the C3 and C3 Aircross, which recently introduced a new styling language and the updated double chevron emblem in Europe. Citroen has been present in the Australian market since 1923, striking the longest uninterrupted streak in the region.

Networking 124

Networking Retail Management Sales 124

Carscoops

OCTOBER 25, 2024

The revived brand has confirmed that these models will be sold directly to customers, bypassing the traditional dealership network. ” Scout Motors is looking to establish a one-to-one relationship with its customers, directly offering reservations, sales, delivery, and servicing. .”

Networking 119

Networking Dealerships Repairing Retail 119

Carscoops

FEBRUARY 19, 2024

Genesis doesn’t want to miss out on the increasing customer demand, and will reportedly launch hybrids next to its existing lineup of ICE and EV models. liter engine, which would offer better fuel efficiency compared to ICE models, without the dependency on the charging network that is associated with fully electric models.

Networking 119

Networking Buyer Technology Sales 119

Autocar

MAY 23, 2024

These thefts are extremely frustrating for our customers and for us,” said Instavolt CEO Delvin Lane. With each cable costing at least £1000, it’s an expensive problem – although the company says it’s more concerned about the damage the thefts are doing to public confidence in EVs. Others include BP Pulse and Osprey.

Networking 143

Networking Repairing Buyer Customer 143

Call Revu

MAY 10, 2024

by CallRevu The Real Cost of Losing Customers A bad customer experience is undoubtedly dangerous. It’s clear that it’s much easier to lose a customer than to win one over. And it’ll be worth it, both for the return from that customer and from his or her network beyond.

Customer 52

Customer Dealerships Networking Repairing 52

DealerTrack Insights

AUGUST 13, 2024

The Federal Trade Commission’s Consumer Sentinel Network Data Book 2023 tracked more than 178,000 auto-related fraud reports last year, while identity theft reports exceeded one million. In these cases, fraudsters create a false identity for a car buyer that’s made up of real pieces of information.

Consulting 110

Consulting Dealerships Networking Customer 110

Call Revu

AUGUST 1, 2024

This is doubly true for car dealerships, which rely heavily on repeat customers and word-of-mouth grassroots advertising to keep and increase business traffic and revenue. Simply put, managing brand reputation can make or break your relationship with customers, according to SocialInsider.

Management 98

Management Dealerships Customer Networking 98

Turbo Marketing Solutions

JANUARY 15, 2024

If you're struggling to attract potential customers or bearing the high cost of purchasing leads, we've got good news for you! Car buyers now rely on online research sources and spend more than 14 hours researching and purchasing vehicles before entering dealerships. Imagine a prospective customer visiting your website curiously.

Sales 96

Sales Networking Dealerships Customer 96

CarExpert

MARCH 18, 2024

While Genesis touts the value for money inherent in its after-sales package, it also boasts its customers are enthusiastic about speccing out their vehicles. The brand also notes buyers of most Genesis models typically gravitate towards the more expensive engines. In 2023, 37 per cent of GV80 buyers went for the flagship twin-turbo 3.5-litre

Networking 98

Networking Retail Buyer Sales 98

CarExpert

OCTOBER 15, 2024

Its first model in Australia, the Lyriq , is now available to configure and order online ahead of customer deliveries beginning early next year. All Lyriqs will come with one year of free public charging through the Chargefox network. Cadillac has also partnered with Plenti to offer “tailored financing solutions” for Lyriq buyers.

Networking 111

Networking Finance Deal Management 111

CarExpert

NOVEMBER 28, 2024

The question is how many of those [will be] established brands with large dealer networks, but importantly large customer bases – once you buy a car, you stay in that car for a few years. Many of those Holden buyers will be looking to trade in their vehicles, and they will now be forced to look at different brands.

Buyer 111

Buyer Networking Deal Marketing 111

Shawn Ryder

SEPTEMBER 14, 2024

In today’s digital age, social media has become a crucial tool for car dealerships looking to connect with potential buyers. In this blog post, we will explore effective strategies that can help your dealership build a strong online presence, engage with customers, and ultimately drive more sales.

Buyer 52

Buyer Dealerships Demographic Consulting 52

Shawn Ryder

OCTOBER 1, 2024

In today’s digital age, social media is more than just a platform for sharing photos and status updates; it plays a crucial role in building trust and loyalty with car buyers. For car dealerships, understanding how to effectively engage with customers through social media can make a significant difference in customer retention and sales.

Buyer 52

Buyer Dealerships Customer Demographic 52

Carscoops

OCTOBER 18, 2024

Thanks to the incentives, some dealers may be encouraged to offer customers better prices. Ford’s making a play to bolster the performance of its RRC network, a critical element in smoothing the rollout of its electric future, while dangling a hefty carrot in front of dealerships. Ford dealerships across the U.S.

Lessee 111

Lessee Sales Dealer incentives Dealer Incentives 111

CarExpert

OCTOBER 22, 2024

Additionally, Leapmotor will give C10 buyers one year of free charging via the Chargefox network if they take delivery of their vehicle before March 31, 2025. Leapmotor has previously confirmed it aims to have dealers nationwide, but will announce the specifics of its dealer network in November.

Networking 111

Networking Deal Buyer Customer 111