Shawn Ryder

SEPTEMBER 13, 2024

In a world where consumers are inundated with information, videos provide a compelling way to engage and convert customers. Enhanced Customer Experience: Customers can see vehicles in action, which helps them make informed purchasing decisions. They can help potential buyers understand what sets each vehicle apart.

Customer 52

Customer Dealerships Marketing Demographic 52

Carscoops

JUNE 13, 2024

Infiniti wants to increase its market share, luring back previous customers that fled to Lexus and Acura. The luxury brand is also targeting a more affluent type of customer, starting with the Infiniti QX80. To achieve their goals, Infiniti is targeting a new type of customer: those with substantial disposable income.

Customer 113

Customer Retail Demographic Networking 113

Fladco

MARCH 20, 2024

In the rapidly evolving auto dealership industry, delivering outstanding customer service has emerged as a paramount strategy for differentiation and growth. The implications of this dynamic environment are clear—dealerships must prioritize every customer interaction, turning it into an opportunity for excellence. A study by J.D.

Customer 105

Customer Dealerships Demographic Networking 105

Call Revu

MAY 10, 2024

by CallRevu The Real Cost of Losing Customers A bad customer experience is undoubtedly dangerous. It’s clear that it’s much easier to lose a customer than to win one over. And it’ll be worth it, both for the return from that customer and from his or her network beyond.

Customer 52

Customer Dealerships Networking Repairing 52

Motor Trader

AUGUST 13, 2024

NextGear Capital, the wholesale funding firm, and online auction platform 1link Trade Buyer have joined forces to help trade buyers source and fund stock in just a few clicks. We want to help ease this burden and adding 1link Trade Buyers to our network of over 70 trade sources is a good example of how we’re doing this.

Finance 111

Finance Buyer Networking Management 111

CarExpert

JULY 24, 2024

It has announced it’ll soon allow its European customers to pay with cryptocurrency rather than cash or bank loans. The way we buy cars is evolving, with online sales threatening the traditional bricks-and-mortar dealership model and fixed prices ending the days of negotiating. Ferrari isn’t immune, despite its incredibly strong brand.

Customer 52

Customer Banking Demographic Networking 52

CarExpert

AUGUST 25, 2024

Cadillac is being established as a separate retail operation in Australia, and that involves selling its cars directly to customers instead of using franchised dealers. Cadillac will allow buyers to use an online ordering system, and said it will use this to identify geographic trends.

Networking 98

Networking Retail Sales Customer 98

Turbo Marketing Solutions

SEPTEMBER 13, 2024

Artificial intelligence and predictive analytics are becoming game-changers for predicting customer behavior in the automotive industry. To keep up, one needs to understand how AI pulls insights from oceans of data—social media chatter, purchase histories, and beyond—to predict what customers want before even they know it themselves.

Customer 52

Customer Automotive Marketing Technology 52

Motor Trader

MAY 17, 2024

We are often told that the customer experience in dealerships has been transformed in recent years through more diverse recruitment practises and improved training, reinforced by ongoing customer satisfaction surveys and mystery shopping. You would therefore expect to find this reflected in feedback from buyers.

Customer 52

Customer Buyer Retail Dealerships 52

Women Automotive Network

OCTOBER 30, 2023

An impressive line-up of upcoming Leadership Interviews has been announced from Women Automotive Network including Jaclyn McQuaid, President and Managing Director, General Motors Europe; Linda Jackson, CEO of Peugeot; and Chris Feuell, CEO of Chrysler Brand, Stellantis.

Women 130

Women Networking Consulting Automotive 130

Women Automotive Network

DECEMBER 13, 2023

In the Women Automotive Networks most recent Leadership Interview, Micha Goebig, the founder and CEO of Go Big Coaching and Communications, had the honour of speaking with Linda Jackson, the Global CEO of Peugeot. The shift towards electrification, digitalization, and evolving customer experiences presents unparalleled opportunities.

Women 130

Women Networking Automotive Buyer 130

Motor Trader

JULY 19, 2024

Robert Bridge, cinch Chief Customer Officer, said: “We’re now in our fourth successful year of growth in our online business – it’s the perfect time to deliver an omnichannel experience and open our first physical stores to reach even more UK car buyers with our faff-free approach.”

Networking 104

Networking Finance Buyer Customer 104

Women Automotive Network

JUNE 13, 2024

The Women Automotive Network is a global community of 39,000 from 108 countries. His focus is on future trends and customer needs, particularly in the 10-year time frame. Now, as an exhaust systems buyer at GM, she continues to grow and contribute to the automotive industry.

Automotive 130

Automotive Women Supply Chain Networking 130

Carscoops

SEPTEMBER 3, 2024

Customers will also find a new XRT variant, which features a small lift and all-terrain tires. Buyers will also find several new exterior colors known as Atlas White Matte, Ecotronic Gray Matte, and Celadon Gray Matte. Buyers will also find additional standard equipment, which varies by trim.

Networking 113

Networking Buyer Manufacturing Customer 113

Drive.com

JULY 5, 2024

Some brands are beginning to offer customers the option to test drive for an entire weekend. New car buyers often only have less than 60 minutes to decide if a car is worth the purchase, but consumers are increasingly demanding longer test drives – and the automotive industry is taking notice.

Networking 85

Networking Dealerships Customer Buyer 85

Turbo Marketing Solutions

SEPTEMBER 12, 2024

From Tesla's sophisticated learning algorithms fine-tuning driving environments to BMW's customized infotainment experiences based on user behavior, AI-driven personalization is no longer a distant future—it's today's reality. This not only enhances comfort but also optimizes overall safety and performance.

Customer 52

Customer Automotive Insurance Technology 52

AutoSuccessOnline

FEBRUARY 3, 2024

has announced TrueCar Marketing Solutions, a suite of solutions backed by consumer data designed to help dealers engage customers outside their current reach, bringing them through the purchase process and maximizing their lifetime value. TrueCar, Inc. For more information, visit www.truecar.com. For more information, visit www.truecar.com.

Customer 52

Customer Marketing Dealerships Networking 52

Call Revu

AUGUST 1, 2024

This is doubly true for car dealerships, which rely heavily on repeat customers and word-of-mouth grassroots advertising to keep and increase business traffic and revenue. Simply put, managing brand reputation can make or break your relationship with customers, according to SocialInsider.

Management 98

Management Dealerships Customer Networking 98

Autocar

MAY 10, 2024

Traditional AMG buyers didn't take to the PHEV drivetrain AMG lines up twin-turbo V8 power for upcoming super-coupé amid slow sales for four-cylinder hybrid C63 The upcoming Mercedes-AMG CLE 63 will receive a twin-turbocharged 4.0-litre He added: “We will stay close to the feedback of people and customers, and then we will go from that.”

Networking 145

Networking Customer Buyer Sales 145

Automotive Mastermind

APRIL 21, 2023

For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. Plus, with the rise of “one-and-done” buyers, brand loyalty has diminished industry-wide. Who Are Nomad Buyers?

Customer 52

Customer Dealerships Buyer Retail 52

Dealer World

SEPTEMBER 9, 2024

Buyers Seeking High Quality, Low Risk Franchises With earnings normalizing and continued strong cash flow generation, the top consolidators have amassed record amounts of liquidity since the pandemic.

Dealerships 74

Dealerships Marketing Retail Networking 74

Carscoops

JULY 15, 2024

Stellantis is giving EV buyers the option of choosing between a free Level 2 charger or $600 in charging credits. Stellantis has an assortment of electric vehicles on the horizon and they’re trying to entice customers with a new incentive package. For customers who don’t own a home, the Go Package is their best bet.

Networking 117

Networking Customer Buyer 117

Drive.com

APRIL 28, 2024

Increased dealer footprint and new aftersales manager to spearhead BYD’s efforts for buyers to come back to showrooms for servicing. That is according to David Smitherman, CEO of BYD ’s Australian importer EVDirect, who told Drive at a recent event the change would give BYD better control of the customer’s experience.

Networking 92

Networking Management Customer Dealerships 92

Turbo Marketing Solutions

MAY 23, 2024

AI holds the key to revolutionizing customer engagement in automotive newsletters. By analyzing individuals' preferences, it customizes content and predicts consumer behavior, forming a potent tool for driving higher engagement and conversion rates. Spend some time exploring the benefits of AI in automotive newsletters.

Customer 52

Customer Automotive Marketing Technology 52

CarExpert

JULY 31, 2024

. “We are listening to our customers,” said MG Motor Australia chief commercial officer Giles Belcher, noting a longer warranty can make new car buyers more confident in a brand. “When it comes time for our customers to upgrade their car, we want them to turn to us first. .”

Networking 98

Networking Customer Marketing Buyer 98

Automotive Addicts

SEPTEMBER 10, 2024

Beyond simply building electric cars, the company has to create a supporting ecosystem, which includes charging networks, battery technology, and EV-specific customer services. The question remains—can Jaguar’s new GT win over affluent buyers and redefine the brand’s future? However, the timing is delicate.

Networking 105

Networking Buyer Technology Marketing 105

Best Selling Cars Blog

MAY 13, 2024

Shift in Buyer Preferences During the pandemic, many people began prioritizing reliability and comfort in their vehicles, as safety became a paramount concern. These shortages further fueled the demand for used cars, as buyers turned to the more readily available and diverse used car market. The future looks promising but demanding.

Supply Chain 130

Supply Chain Marketing Dealerships Buyer 130

Drive.com

FEBRUARY 28, 2024

Toyota Australia said it owns the vehicle throughout the entirety of the lease – with customers eligible to upgrade or re-extend their term. It is understood that used cars under the FSL program will be re-sold by Toyota through its dealer network. per month – with an upfront $357.50 ‘establishment fee’ included in the financed amount.

Balloon Payment 105

Balloon Payment Lease Payment Finance Networking 105

Carscoops

AUGUST 15, 2024

Australian buyers never got their hands to the new generation of the C3 and C3 Aircross, which recently introduced a new styling language and the updated double chevron emblem in Europe. Citroen has been present in the Australian market since 1923, striking the longest uninterrupted streak in the region.

Networking 123

Networking Retail Management Sales 123

Auto Remarketing

MAY 9, 2024

car buyers in three “key dimensions” — dealer relevance, trend resistance and actions — to measure customer perception of dealers. The study also surveyed 250 franchise dealers to compare their views with those of their customers. The 2024 Urban Science Dealership Transformation Index polled 3,005 U.S.

Dealerships 97

Dealerships Retail Buyer Networking 97

AutoSuccessOnline

JULY 31, 2024

Online leads slowed down significantly, and with this shift demands a proactive approach to secure new prospects that convert to sales, and even more importantly along the way, build lasting customer relationships. This is as true for the customer buying a new laptop as it is for the customer buying their next van for their painting business.

Marketing 52

Marketing Sales Networking Dealerships 52

Automotive Addicts

MARCH 4, 2024

Nissan’s latest move in the electric vehicle market, slashing the price of its 2024 Ariya model, signals a strategic shift aimed at widening its appeal among EV buyers. By adjusting the pricing of the Ariya, Nissan aims to maximize value for its customers while capitalizing on the increasing interest in electric vehicles.

Insurance 105

Insurance Networking Retail MSRP 105

Drive.com

AUGUST 14, 2024

While most models were imported, Citroën did manufacture cars in Australia – including the ID 19, which was a de-specced version of the iconic DS tailored for local buyers. “Our dedication to putting our customers at the centre of everything we do remains resolute,” Mr Owen said.

Marketing 94

Marketing Networking Retail Buyer 94

Carscoops

JANUARY 31, 2024

Ford was the first automaker to announce plans to embrace the North American Charging Standard and reveal their EVs would gain access to Tesla’s Supercharger network. advertisement scroll to continue When we announced @Ford EVs would get access to @Tesla Superchargers, I said we'd send customers a Fast Charging Adapter.

Networking 109

Networking Spread Customer Development 109

Drive.com

AUGUST 29, 2024

With the exception of retail prices, car warranties are among one of the most competitive segments of the entire automotive industry, with each manufacturer looking to offer a longer period of coverage to attract customers. We are listening to our customers. We find out.

Manufacturing 76

Manufacturing Extended Warranty Networking Customer 76

Carscoops

FEBRUARY 29, 2024

Car buyers unsure whether or not to make the switch to an EV commonly say that worries about the size of the charging infrastructure are a major factor holding them back. But from next year Ford will equip its new EVs with NACS connectors, meaning only drivers of older Mach-E s and Lightnings will need the adapter.

Networking 109

Networking Buyer Customer 109

CarExpert

MARCH 18, 2024

While Genesis touts the value for money inherent in its after-sales package, it also boasts its customers are enthusiastic about speccing out their vehicles. The brand also notes buyers of most Genesis models typically gravitate towards the more expensive engines. In 2023, 37 per cent of GV80 buyers went for the flagship twin-turbo 3.5-litre

Networking 98

Networking Retail Buyer Sales 98