Carscoops

MARCH 19, 2025

The individual pretends to be a customer, convincing dealers to allow him a test drive. Dealer test drives are a prime opportunity for potential buyers to get a feel for a vehicle before committing to a purchase. Unfortunately, not everyone posing as a customer is genuinely interested in buying.

Buyer 104

Buyer Dealerships Customer 104

Auto Alert

APRIL 24, 2025

The First 10 Minutes: What to Say (and Not Say) When a Buyer Walks In Those first 10 minutes with a buyer are make-or-break. Because customers form opinions fast. What you say (and how you say it) in those early moments can either build trust or break rapport and greatly influence whether customers want to do business with you.

Buyer 90

Buyer Cargo Dealerships Deal 90

AutoSuccessOnline

NOVEMBER 12, 2024

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.

Customer 98

Customer Repairing Dealerships Manufacturing 98

Carscoops

OCTOBER 30, 2024

” The Group’s EV push has also stalled as the automaker confirmed “industry-wide buyer reluctance” to electric vehicles. Volkswagen Group Q3 And Year-To-Date Results 2024 2023 % 2024 2023 % Volume Data in thousands Deliveries to customers (units) 2,176 2,343 –7.1 lower than a year ago. 31, 2023) 684.3

Buyer 116

Buyer Supply Chain Sales Development 116

CarExpert

MAY 11, 2025

Tesla has previously removed features remotely, such as lumbar adjustment in the Model Y mid-size electric SUV in 2021 after claims customers were not using it. Its one of many carmakers able to apply OTA updates remotely including Tesla , Ford , BMW and Audi including the ability to add or remove features.

Buyer 111

Buyer Deal Customer Marketing 111

Carscoops

OCTOBER 29, 2024

A survey of several hundred buyers reveals that over 50% are new to the world of EVs. We reached out to Scout for preliminary data on the breakdown between model reservations, and the company told Carscoops that roughly two-thirds of buyers have chosen the Traveler SUV, while the remaining third are snapping up the Terra pickup.

Buyer 116

Buyer Customer Sales 116

CarExpert

JANUARY 14, 2025

The latest round of industrial action at some of Australias ports has been resolved, but it could still see the delay of new cars being delivered to customers. However, Daily Cargo News reports the MUA has ended its industrial action against Qube as of this morning, which was welcomed by the port operator.

Shipping and Transportation 105

Shipping and Transportation Supply Chain Buyer Cargo 105

Carscoops

MARCH 7, 2025

A Maryland Honda dealer has agreed to refund customers that it ripped off. Customers unknowingly purchased products and paid undisclosed markups. Maryland Attorney General Anthony Brown has announced a settlement with Darcars Honda, which will result in customers being refunded up to several million dollars.

Customer 77

Customer Sales Dealerships Buyer 77

Carscoops

DECEMBER 18, 2024

We’ve done some customer research as well. “You’re all aware of the commentary around launch from an aesthetic standpoint, but we’re really starting to see a narrative shift in terms of opinions,” he told Drive.

Buyer 98

Buyer Term Marketing Sales 98

Carscoops

MARCH 12, 2025

Jaguar’s managing director claims they weren’t trying to alienate buyers with the brand’s relaunch. Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base.

Customer 94

Customer Networking Retail Management 94

Call Revu

APRIL 4, 2025

by CallRevu When it comes to a sales pipeline, not all consumers (and potential customers) are created equal. In other words, learn tone of voice and verbal choice cues that indicate how a customer is feeling and experiencing a given interaction to maximize your chance of closing a sale with them.

Customer 78

Customer Dealerships Technology Sales 78

Motor Trader

JUNE 10, 2025

Nearly a quarter of buyers (22%) expect their next car purchase to be an EV. That’s the headline finding of the latest Motors Consumer Insight Panel, which has been polling buyers since 2018, compared to just 6% who currently own one. The post A quarter of car buyers expect next car to be an EV appeared first on Motor Trader.

Buyer 59

Buyer Retail Technology Term 59

Drive.com

MAY 26, 2025

The 2025 GWM Cannon Alpha Plug-in Hybrid Electric Vehicle (PHEV) ute has moved to a national drive-away price for business and fleet customers. GWM Australia said the move to a national drive-away price for ABN holders which includes fleet customers equates to savings of up to $4100 depending on the state of purchase.

Customer 74

Customer Retail Deal Buyer 74

Shawn Ryder

JUNE 6, 2025

In today’s fast-paced automotive industry, leveraging data analytics has become essential for dealerships aiming to thrive and improve customer experiences. By understanding customer behaviors, preferences, and trends, dealerships can make informed decisions that boost sales and foster loyalty. Here are some practical tips: 1.

Customer 52

Customer Sales Dealerships Finance 52

Autosoft

JUNE 9, 2025

Fast Parts, Happier Customers: Winning with Autosoft’s Auto Parts Inventory Management June 09, 2025 Michael White 4 mins read The Cost of Delayed Parts and How to Solve It Are you running a car dealership franchise without auto parts inventory management ? Unless your dealership turns things around, buyers won’t bother visiting.

Management 52

Management Customer Repairing Dealerships 52

AutoDealer Today

JUNE 11, 2025

With high interest rates making floor planning more expensive and damping customer loans; the on-again/off-again threat of tariffs ; and vehicle prices at highs that are pricing some consumers out, its not an easy time. Times like this make customer retention all the more important to your dealership.

Dealerships 130

Dealerships Repairing Term Retail 130

AutoDealer Today

JUNE 9, 2025

As the federal government now requires all Americans older than 18 to present a Real ID-compliant drivers license or ID for domestic air travel and access to certain federal facilities, the auto industry must also deal with the ripple effects on its own processes for verifying customer identities. However, the transition is far from seamless.

Retail 147

Retail Deal Technology Finance 147

Carscoops

APRIL 8, 2025

The brand aims at premium buyers and tech-savvy youth with its EV lineup. According to BYD’s special advisor for Europe, Alfredo Altavilla, Denza will target traditional premium car buyers and younger customers with a keen focus on technology. Denza Z9 GT delivers 962 hp from three motors and a large battery pack.

Manufacturing 138

Manufacturing Buyer Technology Customer 138

Call Revu

MAY 1, 2025

In times like these, dealerships must rethink how they make decisions in pricing, customer experiences, and more. One of the most delicate balances a dealership needs to consider, ensuring a seamless and timely customer experience is equally as important as not over-stocking on any particularly model such that revenue is in the red.

Dealerships 88

Dealerships Customer Retail Technology 88

Carscoops

NOVEMBER 22, 2024

A salesman told a customer they’d need to pay “between $10k–20k over sticker.” The customer pushed back, replying, “Volkswagen specifically stated that that’s not allowed.” However, there’s also encouraging news for buyers willing to shop around. Buzz’s original MSRP.

MSRP 116

MSRP Asking Price Manufacturing Dealerships 116

Autocar

NOVEMBER 1, 2024

Court of Appeal's ruling effectively bans dealers profiting from finance deals unless the buyer gives their consent Some car makers have paused sales in the wake of a UK court judgement that taking commissions on car financing is unlawful. The trio had previously had their cases thrown out by lower courts.

Finance 116

Finance Banking Insurance Deal 116

Carscoops

DECEMBER 27, 2024

Drop Top Customs is working on a new Dodge Charger Daytona Convertible. Dodge and Drop Top Customs partnered on Challenger convertibles in 2022 and the pair are joining forces once again. Dodge and Drop Top Customs partnered on Challenger convertibles in 2022 and the pair are joining forces once again.

Customer 111

Customer Buyer 111

Carscoops

MARCH 13, 2025

Interested buyers can also get a $500 referral credit from another Lucid owner. However, its premium price tag is enough to send many buyers looking for a less wallet-punishing alternative. Lucid’s Incentives and Bonuses Lucid is offering a slew of bonuses and incentives to convince customers to lease the Air Pure.

Lessee 130

Lessee Deal Buyer Sales 130

Autocar

NOVEMBER 25, 2024

Despite total new car sales increasing 6% for the year to date, those to private buyers are down 11.8%, figures from the Society of Motor Manufacturers and Traders show. We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said.

Networking 140

Networking Repairing Manufacturing Buyer 140

Carscoops

APRIL 29, 2025

While the exterior sticks closely to what buyers already know, underneath it promises a zero-emission alternative without sacrificing the rugged practicality the D-Max is known for. Fleets and private buyers looking to ditch diesel but keep their payloads will likely want to take a closer look.

Buyer 122

Buyer Marketing Customer Sales 122

Carscoops

FEBRUARY 3, 2025

The four-door Suzuki Jimny Nomade has proven incredibly popular with Japanese buyers, forcing the automaker to temporarily suspend orders. Given that the production output for Japan is currently capped at a modest 1,200 units per month, buyers can expect to wait roughly three and a half years before their new off-roader arrives.

Manufacturing 133

Manufacturing Buyer Customer Marketing 133

Motor Trader

NOVEMBER 6, 2024

The site is a a seven-figure investment designed to support Manheim’s van and truck customer base. Over 160 buyers attended the event in-person. With regards to vans, 54% of total sales were won by hall bidders, whilst in the truck and plant lane, 74% of assets sold to online buyers. The event saw 83.6%

Buyer 105

Buyer Customer Sales 105

Carscoops

NOVEMBER 25, 2024

The deal is only available to buyers in the Northeast, Southern, and Central US. Read: Dodge Tries To Woo Charger Daytona EV Lessees With Extra $1,000 Loyalty Discount Buyers in the Northeast, Southern, and Central US can pick up the keys to the new EV with 0% financing for up to 72 months, a bulletin recently sent to dealers reveals.

Finance 122

Finance Deal Lessee Buyer 122

Motor Authority

AUGUST 1, 2024

Maserati also said buyers will have a wide range of customization options, though didn't. The car has been developed using lessons learned from Maserati's MC20-based GT2 race car, but will remain civil enough to drive on the street.

Development 262

Development Buyer Customer 262

Carscoops

MARCH 13, 2025

It’s been months since Fisker pulled the plug and left its customers high and dry, but now, there’s a glimmer of hope for those who were left holding the bag. Rivian, teaming up with Chase Bank, is offering Fisker buyers a way out of their unfortunate predicament.

Deal 119

Deal Down Payment Banking Buyer 119

Carscoops

MARCH 18, 2025

Scammers are cloning car dealer websites to trick unsuspecting customers. But in reality, it’s all smoke and mirrors, designed to fool unsuspecting buyers into paying for a car that doesn’t exist. Some states, including Wisconsin, have an active dealer list online that buyers can check.

Shipping and Transportation 90

Shipping and Transportation Bump Buyer Deal 90

Carscoops

JANUARY 13, 2025

On the flip side, the fully electric Taycan struggled to find buyers, with sales nearly halving compared to the previous year. The Porsche Macan EV made its debut in January 2024 , but customers didn’t get their hands on one until the very end of September. Meanwhile, in the U.S.

Sales 110

Sales Buyer Marketing Customer 110

Turbo Marketing Solutions

DECEMBER 12, 2024

In a world where most car buyers begin their journey with an online search, having a strong presence on search engines is essential for dealerships looking to increase sales in 2025. You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first.

Dealerships 98

Dealerships Customer Marketing Deal 98

Carscoops

DECEMBER 7, 2024

For buyers? Things get even more lucrative if the buyer is looking at the sportier Scat Pack. Dodge might bring forward the introduction of the combustion-powered, six-cylinder Charger because that’s where customers are indicating they want to spend their money. For dealerships, it’s a windfall.

MSRP 105

MSRP Banking APR Retail 105

Carscoops

JANUARY 6, 2025

Across the USA, several dealers have examples of the Charger Daytona available to customers. How things fare when customers get to the dealer could be different. The dealer also notes that the car could be eligible for additional offers depending on the buyer. The era of the new all-electric Dodge Charger is officially underway.

MSRP 111

MSRP Customer Sales Buyer 111

Carscoops

OCTOBER 31, 2024

Both are mounted on top of custom slide-out drawers, which are wrapped in burgundy leather and feature diamond stitching. Rounding out the highlights are an air suspension with a lowering kit and custom 24-inch wheels. Buyers will also find a heated steering wheel, a suede headliner, and open pore ash wood trim with an aluminum inlay.

Cargo 111

Cargo Technology Customer Development 111

Autocar

JANUARY 16, 2025

We've got the products, we've got the ranges, we've got the customer experience and we've got competitive offers in the market because we wouldn't be achieving the mandate and achieving a level of market share on BEVs if we didn't have the right level of competitiveness. So hopefully we may see something.

Sales 105

Sales Manufacturing Bump Retail 105