This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Nearly 90% of buyers allegedly paid $2,000 more than advertised between 2020 and 2023. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing. More: Texas Sues GM For Illegally Selling 1.8M
Designers loved the new techy setups, but as Hyundai discovered, American buyers did not. Nevertheless, Hyundai’s North American design crew suggested to Korea JoonAng Daily that we may see a shift in customer attitude towards touchscreens when cars gain more advanced driver-assistance technology that allows them to relax more.
Corvette ZR1 buyers must wait 12 months before reselling their cars or face penalties. Buyers who don’t wait will be blacklisted by Chevrolet and the second buyer loses warranty. The flagship Corvette ZR1 is almost here, and buyers are ready for it. It’s a thought, right?
Blue Oval to give all EV buyers free home chargers as it aims to remove concerns about EV switch Ford UK believes the launch of the new Puma Electric can prompt buyers of its existing vehicles to make the switch to electric, and is launching a new range of incentives to help buyers do so.
Positive salespeople are tops when it comes to customer satisfaction and shifting cars. Thats the finding from JudgeService in a survey of 350,000 customers who bought a used car last year. It said showroom processes have the biggest impacts on the customer promoter scores achieved by dealers. day improvement on stock turn.
The individual pretends to be a customer, convincing dealers to allow him a test drive. Dealer test drives are a prime opportunity for potential buyers to get a feel for a vehicle before committing to a purchase. Unfortunately, not everyone posing as a customer is genuinely interested in buying.
The modern Alfa Romeo 33 Stradale is now in production The sultry supercar will be built in a run of only 33 cars Power comes from a twin-turbocharged V-6 as standard but buyers can request an electric powertrain The first customer example of the modern Alfa Romeo 33 Stradale has been completed, a little more than a year after the sultry supercar. (..)
Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.
” The Group’s EV push has also stalled as the automaker confirmed “industry-wide buyer reluctance” to electric vehicles. Volkswagen Group Q3 And Year-To-Date Results 2024 2023 % 2024 2023 % Volume Data in thousands Deliveries to customers (units) 2,176 2,343 –7.1 lower than a year ago. 31, 2023) 684.3
Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.
A survey of several hundred buyers reveals that over 50% are new to the world of EVs. We reached out to Scout for preliminary data on the breakdown between model reservations, and the company told Carscoops that roughly two-thirds of buyers have chosen the Traveler SUV, while the remaining third are snapping up the Terra pickup.
Jaguar’s managing director claims they weren’t trying to alienate buyers with the brand’s relaunch. Jag Doesn’t Want To Push Old Customers Away One of the biggest criticisms leveled at Jaguar when the campaign kicked off was that they risked alienating the traditional, stiff-upper-lip customer base.
The latest round of industrial action at some of Australias ports has been resolved, but it could still see the delay of new cars being delivered to customers. However, Daily Cargo News reports the MUA has ended its industrial action against Qube as of this morning, which was welcomed by the port operator.
A Maryland Honda dealer has agreed to refund customers that it ripped off. Customers unknowingly purchased products and paid undisclosed markups. Maryland Attorney General Anthony Brown has announced a settlement with Darcars Honda, which will result in customers being refunded up to several million dollars.
The most significant boosts in customer satisfaction are achieved by dealers who routinely offer test drives (up 45% to 81%) and make follow-up contact with car buyers (rising 41% to 87%), according to research of over 436,100 customer questionnaires by JudgeService. “Test drives sell cars.
We’ve done some customer research as well. “You’re all aware of the commentary around launch from an aesthetic standpoint, but we’re really starting to see a narrative shift in terms of opinions,” he told Drive.
Dealers are replying to more online customer reviews and responding quicker, says JudgeService. Neil Addley, MD of JudgeService, said: Customers look at replies to reviews as evidence that the company is listening to its customers.Thats why they are so important no one wants to feel they will be ignored. days to reply.
What if the key to unlocking higher profits, stronger customer loyalty, and a standout reputation is already walking into your showroomwomen buyers, but choosing for a dealership that offers a more comfortable, personalized experience? It is about building an environment where every customer feels informed, confident, and in control.
In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.
I think regulatory demands got ahead of where customers’ demand was in many markets, thats for sure, Mr Ford told Australian media at the reveal of the Ranger Super Duty. Its interesting. Hundreds of new car deals are available through CarExpert right now.
The brand aims at premium buyers and tech-savvy youth with its EV lineup. According to BYD’s special advisor for Europe, Alfredo Altavilla, Denza will target traditional premium car buyers and younger customers with a keen focus on technology. Denza Z9 GT delivers 962 hp from three motors and a large battery pack.
Interested buyers can also get a $500 referral credit from another Lucid owner. However, its premium price tag is enough to send many buyers looking for a less wallet-punishing alternative. Lucid’s Incentives and Bonuses Lucid is offering a slew of bonuses and incentives to convince customers to lease the Air Pure.
Court of Appeal's ruling effectively bans dealers profiting from finance deals unless the buyer gives their consent Some car makers have paused sales in the wake of a UK court judgement that taking commissions on car financing is unlawful. The trio had previously had their cases thrown out by lower courts.
A salesman told a customer they’d need to pay “between $10k–20k over sticker.” The customer pushed back, replying, “Volkswagen specifically stated that that’s not allowed.” However, there’s also encouraging news for buyers willing to shop around. Buzz’s original MSRP.
It’s been months since Fisker pulled the plug and left its customers high and dry, but now, there’s a glimmer of hope for those who were left holding the bag. Rivian, teaming up with Chase Bank, is offering Fisker buyers a way out of their unfortunate predicament.
Scammers are cloning car dealer websites to trick unsuspecting customers. But in reality, it’s all smoke and mirrors, designed to fool unsuspecting buyers into paying for a car that doesn’t exist. Some states, including Wisconsin, have an active dealer list online that buyers can check.
Drop Top Customs is working on a new Dodge Charger Daytona Convertible. Dodge and Drop Top Customs partnered on Challenger convertibles in 2022 and the pair are joining forces once again. Dodge and Drop Top Customs partnered on Challenger convertibles in 2022 and the pair are joining forces once again.
Ford has just dropped some good news for prospective buyers. The automaker announced that newly-ordered Mustang EcoBoost models come with $1,000 in Retail Customer Cash. Things got even worse for prospective Mustang GT buyers last December when Ford unexpectedly bumped the price by an extra $1,000.
Despite total new car sales increasing 6% for the year to date, those to private buyers are down 11.8%, figures from the Society of Motor Manufacturers and Traders show. We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said.
Skoda has revealed that 69% of Fabia customers opted for a manual transmission last year. Despite the popularity of DIY gearboxes, Skoda noted customers are embracing automatics. As the automaker noted, a mere 13% of Fabia buyers opted for a manual in 2018.
The four-door Suzuki Jimny Nomade has proven incredibly popular with Japanese buyers, forcing the automaker to temporarily suspend orders. Given that the production output for Japan is currently capped at a modest 1,200 units per month, buyers can expect to wait roughly three and a half years before their new off-roader arrives.
The site is a a seven-figure investment designed to support Manheim’s van and truck customer base. Over 160 buyers attended the event in-person. With regards to vans, 54% of total sales were won by hall bidders, whilst in the truck and plant lane, 74% of assets sold to online buyers. The event saw 83.6%
Maserati also said buyers will have a wide range of customization options, though didn't. The car has been developed using lessons learned from Maserati's MC20-based GT2 race car, but will remain civil enough to drive on the street.
The deal is only available to buyers in the Northeast, Southern, and Central US. Read: Dodge Tries To Woo Charger Daytona EV Lessees With Extra $1,000 Loyalty Discount Buyers in the Northeast, Southern, and Central US can pick up the keys to the new EV with 0% financing for up to 72 months, a bulletin recently sent to dealers reveals.
On the flip side, the fully electric Taycan struggled to find buyers, with sales nearly halving compared to the previous year. The Porsche Macan EV made its debut in January 2024 , but customers didn’t get their hands on one until the very end of September. Meanwhile, in the U.S.
In a world where most car buyers begin their journey with an online search, having a strong presence on search engines is essential for dealerships looking to increase sales in 2025. You might think that simply having a website is enough, but effective SEO strategies are key to ensuring that potential customers find you first.
For buyers? Things get even more lucrative if the buyer is looking at the sportier Scat Pack. Dodge might bring forward the introduction of the combustion-powered, six-cylinder Charger because that’s where customers are indicating they want to spend their money. For dealerships, it’s a windfall.
The best part is that cars in this program will reach buyers in drivable condition. They’re looking for special buyers who appreciate the heritage, not just the horsepower. Don’t fret about whether these cars are going to buyers in somewhat worn-out condition.
Customers will also find bright 20-inch wheels with black accents. Customers will also find matching floor mats as well as door sill plates with white illumination. Regardless of which body style is chosen, buyers will find a silver chrome AMG fuel cap.
Across the USA, several dealers have examples of the Charger Daytona available to customers. How things fare when customers get to the dealer could be different. The dealer also notes that the car could be eligible for additional offers depending on the buyer. The era of the new all-electric Dodge Charger is officially underway.
Both are mounted on top of custom slide-out drawers, which are wrapped in burgundy leather and feature diamond stitching. Rounding out the highlights are an air suspension with a lowering kit and custom 24-inch wheels. Buyers will also find a heated steering wheel, a suede headliner, and open pore ash wood trim with an aluminum inlay.
There are no financial incentives for private customers to buy electric vehicles. The tax breaks are for corporates buying electric vehicles, not for private buyers. The industry sold less cars last year to private buyers than the industry did when it was closed during Covid,” he said.
We've got the products, we've got the ranges, we've got the customer experience and we've got competitive offers in the market because we wouldn't be achieving the mandate and achieving a level of market share on BEVs if we didn't have the right level of competitiveness. So hopefully we may see something.
“Our key purpose out of optimization is to improve the overall network profitability, resulting in a multi-win situation (among Porsche, dealers and customers).” It will not only safeguard network profitability but also guarantee the luxurious and exclusive service to our customer.”
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content