Remove Automotive Remove Customer Remove Sales Enablement
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The Impact of Automotive CDPs on Activating Solutions for Car Dealerships

Autoleadstar

Customer Data Platforms are at the core of any modern dealership’s data infrastructure. A CDP supercharges your list-building capabilities by unifying customer data and enabling granular audience segmentation through powerful list-building tools. The smarter the AI technology, the smarter the ad budget spending.

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Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)

Solera

In today’s cutthroat, fast-moving world, delivering a standout customer experience is crucial. At Solera, Sarah Blair, our Senior VP of Global Operations, is a driving force behind our unwavering dedication to customer delight. She’s been pivotal in boosting productivity, elevating team morale, enhancing customer feedback, and beyond.

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Where Your Dealership Customers are Going & How to Meet Them There

Automotive Mastermind

For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?

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How To Get Free Car Sales Leads in 2024: Top Strategies and Tips

Turbo Marketing Solutions

In an increasingly competitive automotive market in 2024, garnering qualified car sales leads can be a game-changer for dealerships. If you're struggling to attract potential customers or bearing the high cost of purchasing leads, we've got good news for you! as they’re influential during the buying process.

Sales 98
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COMMENTARY: Part 2 on the partnership promise, now the processes to deliver excellent CX

Auto Remarketing

In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. Customer satisfaction surveys: Establish a protocol for regular surveys.

Retail 59
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Gubagoo, Fullpath Unveil Curator, Unified Intelligence Engine

AutoSuccessOnline

Gubagoo has announced Curator, a Unified Intelligence Engine for automotive retailers. Curator collects and unifies first-party data from multiple sources to build a single, complete view of each customer. Combining all of this data into a Unified Intelligence Engine creates a holistic view of the dealership’s customers.

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5 Areas of Dealership Performance You Can Always Improve

AutoRaptor

In the highly competitive automotive industry, dealerships constantly strive to achieve outstanding performance. Whether it’s closing more sales, delivering exceptional customer service, or optimizing operational efficiency, there are always areas that can be improved upon. However, KPIs should not be viewed in isolation.