Remove Automotive Remove Customer Remove Sales Enablement
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The Impact of Automotive CDPs on Activating Solutions for Car Dealerships

Autoleadstar

Customer Data Platforms are at the core of any modern dealership’s data infrastructure. A CDP supercharges your list-building capabilities by unifying customer data and enabling granular audience segmentation through powerful list-building tools. The smarter the AI technology, the smarter the ad budget spending.

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Sarah Blair’s Journey: Aligning People, Processes, and Technologies for an Unparalleled Customer Experience (CX)

Solera

In today’s cutthroat, fast-moving world, delivering a standout customer experience is crucial. At Solera, Sarah Blair, our Senior VP of Global Operations, is a driving force behind our unwavering dedication to customer delight. She’s been pivotal in boosting productivity, elevating team morale, enhancing customer feedback, and beyond.

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Where Your Dealership Customers are Going & How to Meet Them There

Automotive Mastermind

For dealers, customer retention is a crucial factor for sustained growth and success. Studies have shown that it’s generally more cost-effective to retain an existing customer than to acquire a new one. This poses significant challenges and risks of customer defection industry wide. Who Are Nomad Buyers?

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COMMENTARY: Part 2 on the partnership promise, now the processes to deliver excellent CX

Auto Remarketing

In Part 1, we covered that every B2B SaaS company has great intentions to treat their customers well, but sometimes bad processes get in the way. True partnership with the customer is often mentioned in speeches and marketing, but it is very difficult to execute. Customer satisfaction surveys: Establish a protocol for regular surveys.

Retail 59
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5 Areas of Dealership Performance You Can Always Improve

AutoRaptor

In the highly competitive automotive industry, dealerships constantly strive to achieve outstanding performance. Whether it’s closing more sales, delivering exceptional customer service, or optimizing operational efficiency, there are always areas that can be improved upon. However, KPIs should not be viewed in isolation.

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How to Increase Dealership Service Department Sales and Profitability

Automotive Mastermind

With customers waiting longer than ever between new vehicle purchases, refining your dealership’s service department process to generate more revenue can make a critical difference in your dealership’s bottom line. This not only represents a massive revenue opportunity for repair orders – service loyalty fuels sales loyalty.

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Effective Car Sales Techniques for Car Dealerships: Strategies to Increase Sales

Turbo Marketing Solutions

In today's market, success in car sales hinges on harnessing data and technology. Specifically, tools like customer data analytics and AI-driven CRM systems allow dealerships to identify potential customers and tailor personalized marketing efforts towards them.