Motor Trader

OCTOBER 9, 2024

Steer Automotive Group has opened an electric vehicle repair facility in Milton Keynes. This new EV site, its second , expands the group’s specialist electric vehicle repair capacity to meet growing demand. The 14,000-square-foot centre offers aluminium structural repair capabilities.

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Repairing Automotive Technology Management 104

Auto Remarketing

MARCH 14, 2025

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

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Shawn Ryder

MARCH 9, 2025

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

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Customer Demographic Dealerships Networking 59

AutoSuccessOnline

FEBRUARY 6, 2025

Repair OnDemand announced a data integration with Cox Automotive’s vAuto platform. This new solution collaboration will provide benefits for mutual dealer customers of both Repair OnDemand and vAuto. “We’re excited to bring this integration to market,” saidRandy Kobat, president of Repair OnDemand.

Repairing 52

Repairing Dealerships Customer Management 52

Motor Trader

FEBRUARY 25, 2025

The Motor Ombudsman has partnered with Alliance Automotive Group (AAG), a distributor of passenger and commercial vehicle parts. Tim Clement, head of workshop solutions at Alliance Automotive Group UK and Ireland, said: We are very excited to be partnering with an authority in the automotive sector, such as The Motor Ombudsman.

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Automotive Networking Repairing Customer 59

AutoSuccessOnline

DECEMBER 30, 2024

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. This tactic involves formalizing new car buyers introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty.

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Customer Sales Repairing Dealerships 52

Shawn Ryder

JANUARY 24, 2025

In the competitive landscape of the automotive industry, establishing a robust relationship with customers in the service department is crucial. As dealerships strive to provide exceptional service, many professionals ponder, “Was this my best shot with the service customer?”

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Customer Repairing Technology Management 52

Motor Trader

NOVEMBER 12, 2024

Tjekvik’s Home and Indoor aftersales check-in solutions enable customers to securely check their vehicle in and out, how, when and where they want –at home on their own device, or in the dealership via a Tjekvik touchscreen kiosk. Autoglym offerings can now be presented automatically to customers at check-in.

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Networking Repairing Technology Customer 105

Autocar

NOVEMBER 25, 2024

According to Philip Nothard, insight director at Cox Automotive, a key factor is the rising price of new cars, up 129% over the past 15 years from an average of £22,868 to £52,342. We’ve noticed a higher volume of customers with older vehicles seeking warranty protection for them,” he said. Among these cars, 10.5

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Networking Repairing Manufacturing Buyer 140

AutoSuccessOnline

DECEMBER 27, 2024

Mind Coupons and Promotions: While manufacturer specials and promotions can attract customers, ensure theyre not excessively undercutting your profitability. Position Your Door Rates Correctly A competitive customer-pay pricing structure is the backbone of a successful warranty reimbursement strategy.

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Repairing Manufacturing MSRP Retail 98

AutoSuccessOnline

MARCH 4, 2025

Sunbit announced it had achieved more than 50% market share among authorized automotive dealerships in the U.S., expanding its BNPL footprint in service and repair drives. million auto dealership customers get back on the road and stay there. Auto dealerships remain the primary hub for automotive service and repair in the U.S.

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Dealerships Repairing Finance Technology 52

Turbo Marketing Solutions

APRIL 4, 2024

AI chatbots serve as digital helpers in the automotive industry. Their prowess lies in their ability to provide quick and accurate responses to customer queries about car models, features, prices, and even helping schedule test-drives. They stand ready to change the gears of customer service sharply into the future.

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Customer Automotive Technology Sales 88

Autocar

NOVEMBER 15, 2024

Starting with the 2026/27 tax year, employers must collect any tax at the same frequency as employees are paid HM Revenue and Customs is phasing out annual benefit-in-kind reporting for company cars. Alex Ali Marks, associate director in Deloitte’s employment tax automotive team, suggests similar.

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Repairing Automotive Term Development 119

Motor Trader

FEBRUARY 6, 2025

In addition to new vehicle sales, the dealers will serve as the Skywell authorised repairers, offering servicing, MOTs, repairs, genuine Skywell parts. Skywell BE11 personal retail customers can get a free Hypervolt Home 3 Pro charger with fitting included and 1,000 of public charging credit supplied via the Octopus Electroverse app.

Networking 85

Networking Repairing Retail Manufacturing 85

Jalopnik

OCTOBER 9, 2024

Just a day after it was announced that the Securities and Exchange Commission subpoenaed the automaker , the automaker learned asking owners to cover their own recall repair costs was just as illegal as it sounds. Despite going through bankruptcy and shuttering operations Fisker’s legal problems keep getting worse. Read more.

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Repairing Customer Automotive 59

Automotive Addicts

FEBRUARY 2, 2024

The 2024 Widewail Brand Scorecard offers an insightful analysis of the reputation and sentiments surrounding 32 automotive manufacturers in the United States, based on a meticulous study of 4 million Google reviews. The evaluation process involved analyzing 1.1 The evaluation process involved analyzing 1.1

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Automotive Repairing Retail Manufacturing 94

Turbo Marketing Solutions

SEPTEMBER 12, 2024

From Tesla's sophisticated learning algorithms fine-tuning driving environments to BMW's customized infotainment experiences based on user behavior, AI-driven personalization is no longer a distant future—it's today's reality. This not only enhances comfort but also optimizes overall safety and performance.

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Customer Automotive Insurance Technology 75

Turbo Marketing Solutions

JULY 30, 2024

Generating high-quality leads in the automotive industry is no small feat. To pinpoint your ideal customers more effectively, you need tactical precision and strategic insight specific to the automotive domain. Building a Targeted Leads List When it comes to targeting leads in the automotive industry, precision is essential.

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Automotive Marketing Insurance Management 97

AutoSuccessOnline

DECEMBER 9, 2024

Whether its the extra steps a technician takes moving from point A to point B, or delays in communicating estimates to customers, non-value-added time silently erodes a dealerships bottom line. Streamlined Communication: The Key to Speed In automotive repair, communication is king. The same is true for customer interactions.

Repairing 52

Repairing Finance Dealerships Customer 52

Drive.com

MARCH 7, 2024

More women are being encouraged to contribute to motorsports and the automotive industry, with two opportunities announced in recent days. The media internship is said to take place at MaD Garage – a motorsport-specific workshop co-owned by Ms Taylor and automotive journalist, Daniel Gardner – with Subaru Australia supporting the program.

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Women Automotive Networking Repairing 97

Fladco

MARCH 12, 2025

The situation may have evolved since then please check out the most up to date information via Automotive News. 20% tariffs on imports from China, increasing costs on many automotive components. With affordability already a challenge, dealers may see slower sales and increased financing hurdles for customers. With about 3.6

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Supply Chain Dealerships Repairing Manufacturing 52

AutoSuccessOnline

JANUARY 29, 2025

This collaboration will empower banks, credit unions and financial service providers to optimize their auto-lending programs and provide enhanced value to their customers through a fully integrated platform. This added value will enhance customer satisfaction by ensuring members have reliable automotive advice and support at their fingertips.

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Repairing Banking Electronics Networking 52

Turbo Marketing Solutions

AUGUST 7, 2024

In the ever-evolving world of automotive technology, staying ahead is not just an ambition but a necessity. By digging into real-world data and examining user experiences thoroughly, we bring you authoritative reviews on the top-rated AI technologies designed specifically for the automotive sector.

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Technology Automotive Supply Chain Manufacturing 98

AutoSuccessOnline

JANUARY 14, 2025

For many automotive dealerships, a significant portion of their revenue and customer loyalty comes not just from the initial sale, but from the services and products offered in the months and years afterward. But post-sale contracts are often underutilized, especially when it comes to reaching out to customers who initially opted out.

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Sales Repairing Manufacturing Dealerships 52

AutoSuccessOnline

FEBRUARY 28, 2024

Widewail recently released the 2024 Widewail Brand Scorecard , a study of the reputations and sentiments of 32 automotive manufacturers across the United States. Lexus earned the highest reputation ranking among all automotive brands. The median monthly review volume benchmark across all automotive brands in calendar year 2023 is 10.4.

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Repairing Manufacturing Retail Customer 142

AutoSuccessOnline

FEBRUARY 21, 2025

Widewail has released the 2025 Wid e wail Brand Scorecard , a study that examines and ranks the reputations and sentiments of 29 automotive manufacturers across the United States. For the second consecutive year, Lexus was ranked the number one automaker for its stellar reputation among all automotive brands, the company said.

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Repairing Networking Retail Customer 52

Auto Remarketing

JANUARY 2, 2025

The amount of competition among automotive dealerships makes it one of the most cutthroat industries in the world. Dealerships aren’t just competing with each other; theyre up against local repair shops, body shops, parts stores and more. Each selection is different, with distinct competitive sets in the Google universe.

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Repairing Retail Dealerships Automotive 52

Dealer World

JANUARY 31, 2024

I am so proud of the Car Pros team, whose dedication to customer service and operational excellence has been instrumental in achieving this success,” said Matthew Phillips, CEO of Car Pros Automotive Group. Car Pros serves customers in the communities of Renton, Tacoma, Glendale, Los Angeles, Huntington Beach, and Moreno Valley.

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Automotive Retail Repairing Dealerships 95

AutoSuccessOnline

FEBRUARY 25, 2025

In recognition ofNational Vehicle Safety Recalls Week, March 3-9, 2025, the automotive industry is highlighting the critical importance of addressing vehicle safety recalls. With millions of vehicles recalled annually, it is essential that consumers take prompt action and that dealerships manage recall repairs effectively to ensure safety.

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Repairing Dealerships Management Customer 40

Auto Alert

NOVEMBER 13, 2024

Why Your Dealership Needs AI to Stay Ahead AI is reshaping the automotive industry. With more car sales moving online and some automakers exploring direct-to-consumer sales, the right AI tools can help dealerships streamline operations, boost sales, and improve customer retention.

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Dealerships Customer Repairing Sales 64

Ultimate Car Blog

FEBRUARY 24, 2025

Are you a passionate home mechanic repairing in the comfort of your home? Or an auto mechanic doing repairs at a car repair shop looking for a diagnostic scanner to accompany you in handling Mercedes-Benz vehicles and other models. Lets discover the perfect diagnostic scanner for Mercedes-Benz’s special needs.

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Repairing Automotive Technology Management 52

Shawn Ryder

FEBRUARY 22, 2025

In the competitive landscape of automotive sales, digital marketing has become the cornerstone of success for car dealerships, especially in regional markets like Elmore, Ohio. For dealerships aiming to increase visibility, drive sales, and engage customers, harnessing the power of digital marketing is essential.

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Dealerships Marketing Repairing Management 52

AutoSuccessOnline

FEBRUARY 5, 2025

Through a direct integration with FordDirect’s Customer Journey Platform (CJP), dealers will be able to leverage proprietary customer data and Impel AI to deliver hyper-personalized concierge experiences at every stage of the customer lifecycle.

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Retail Repairing Customer Technology 52

Motor Trader

NOVEMBER 26, 2024

Security-related Repair and Maintenance information (SERMI) already launched in Europe, will be launching in the UK in the coming months. This accreditation will ensure garages securely access vehicle manufacturers’ data to carry out efficient repairs. Now, 79% of respondents select garages based on trust as their top priority.

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Repairing Manufacturing Technology Management 59

Shawn Ryder

MARCH 7, 2025

However, utilizing digital marketing effectively can unlock numerous opportunities for growth, visibility, and customer engagement in this vibrant local market. The area has a mix of long-term residents and newcomers, creating a diverse customer base for local car dealerships.

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Dealerships Marketing Repairing Customer 52

Shawn Ryder

FEBRUARY 19, 2025

In the age of digital transformation, automotive dealerships in Shinglehouse, Pennsylvania, must adapt to the evolving marketplace. Here, we delve into how car dealerships in Shinglehouse and nearby areas can leverage digital marketing to thrive in todays competitive automotive landscape.

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Dealerships Marketing Repairing Customer 52

Turbo Marketing Solutions

SEPTEMBER 6, 2024

In today's fast-paced automotive industry, keeping a pulse on emerging marketing and sales trends can make or break your competitive edge. These nuances reveal the intricate balance between digital convenience and traditional experiences that will shape future strategies in automotive marketing and sales.

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Automotive Supply Chain Sales Marketing 97