Remove Automotive Remove Customer Remove Dealerships
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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle.

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How Can Auto Dealers Reduce Appointment No-Shows and Boost Customer Engagement

Get My Auto

Appointment no-shows are one of the most common and costly challenges faced by auto dealerships.

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Eden Automotive sees pre-tax losses rise to £6.6m in 2023

Motor Trader

The results for its parent, Eden Automotive Investments filed at Companies House saw pre-tax losses more than trebling to -6.6m (2022: 1.86m) on turnover up 18.7% This led to a back log in customer vehicle repairs and required significant investment into courtesy vehicles or order to meet the customers needs of mobility.

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How AI is Transforming Auto Dealerships: A Smarter Way to Sell More Cars

Get My Auto

The automotive industry is evolving rapidly, and artificial intelligence (AI) is at the center of this transformation. Auto dealers that embrace AI-driven tools are gaining a competitive edge by automating operations, improving customer engagement, and increasing sales.

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Where do you find your target audience for customer discovery?

Shawn Ryder

In the modern marketing landscape, understanding where to find your target audience for customer discovery is crucial for the success of any automotive dealership. Customer discovery is the process of brainstorming, validating, and refining your understanding of who your potential customers are and how you can meet their needs.

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TikTok’s Automotive Ads are here!

Spidersnet

With digital marketing evolving at an unprecedented pace, automotive dealerships need to stay ahead of the curve to capture customers where they spend their time. What Are TikTok Automotive Ads? TikTok Automotive Ads is a new ad solution specifically tailored for the automotive industry.