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Building Customer Loyalty in the Age of Online Retail: Strategies for Auto Dealers in 2024

Get My Auto

This post […] The post Building Customer Loyalty in the Age of Online Retail: Strategies for Auto Dealers in 2024 appeared first on Get My Auto. The convenience and accessibility of online car sales platforms have changed consumer expectations, making it crucial for dealerships to evolve.

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Safeguarding Customer Data

AutoDealer Today

Encryption serves a critical role in automotive retail today.

Customer 130
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"Navigating the Future of Automotive Leadership: Balancing Tradition and Innovation"

Women Automotive Network

Embracing the Future of Leadership: A Panel Discussion on Innovation, Diversity, and Talent in the Automotive Industry At the Women Automotive Summit on the 4th June we had the privilege of welcoming over 400 attendees to our first US Summit. The Women Automotive Network is a global community of 39,000 from 108 countries.

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The Critical Role of the Customer Interview in Automotive Dealership

Vanguard Dealer Services

The timeless art of the customer interview is fading away, as many automotive professionals have veered away from the foundational elements of the finance process in a dealership. The very first step that's being neglected is the all-important customer interview.

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SoFlo Customs Launches Two Custom Trucks Based On The Jeep Wrangler, Ford Bronco

Carscoops

SoFlo Customs just launched two new models. Off-roaders love customizing their vehicles and a small company in South Florida knows that. In fact, it’s taking special note of things that the current automotive market doesn’t offer. One is a four-door Ford Bronco with a small truck bed.

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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.