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Building Customer Loyalty in the Age of Online Retail: Strategies for Auto Dealers in 2024

Get My Auto

This post […] The post Building Customer Loyalty in the Age of Online Retail: Strategies for Auto Dealers in 2024 appeared first on Get My Auto. The convenience and accessibility of online car sales platforms have changed consumer expectations, making it crucial for dealerships to evolve.

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"Navigating the Future of Automotive Leadership: Balancing Tradition and Innovation"

Women Automotive Network

Embracing the Future of Leadership: A Panel Discussion on Innovation, Diversity, and Talent in the Automotive Industry At the Women Automotive Summit on the 4th June we had the privilege of welcoming over 400 attendees to our first US Summit. The Women Automotive Network is a global community of 39,000 from 108 countries.

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Eden Automotive sees pre-tax losses rise to £6.6m in 2023

Motor Trader

The results for its parent, Eden Automotive Investments filed at Companies House saw pre-tax losses more than trebling to -6.6m (2022: 1.86m) on turnover up 18.7% This led to a back log in customer vehicle repairs and required significant investment into courtesy vehicles or order to meet the customers needs of mobility.

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SoFlo Customs Launches Two Custom Trucks Based On The Jeep Wrangler, Ford Bronco

Carscoops

SoFlo Customs just launched two new models. Off-roaders love customizing their vehicles and a small company in South Florida knows that. In fact, it’s taking special note of things that the current automotive market doesn’t offer. One is a four-door Ford Bronco with a small truck bed.

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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.

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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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Cox Automotive launches first of its kind LCV appraisal and valuation tool

Motor Trader

Cox Automotive has launched a first-of-its-kind appraisal and valuation tool for LCVs. Cox Automotive operates the number one commercial vehicle remarketing and vehicle services business in the UK and is heavily invested in commercial vehicles. “We eVA for LCV connects these two areas to benefit our customers.”