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EVALUATE YOUR DEALERSHIP SALES TEAM PERFORMANCE

Dealer World

Dollar metrics Inventory turnover Per-vehicle revenue targets Used/new vehicle sales ratio Sales per employee Call-appointment ratios Lead follow-up times Conversion rates Of course, many aspects of these numbers are related, and it takes a keen eye to understand exactly how they’re influencing your overall sales goals.

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The Vast Majority of OEMs are Making Contingency ICE Production Plans as EV Sales Miss Projections, but are Increasingly Optimistic about Health of US Auto Retail Industry

Dealer World

The survey, gathered from Kerrigan Advisors’ annual survey of automotive OEM executives in conjunction with the issuance of The Blue Sky Report®, is designed to gauge OEM executives’ perspectives on the franchise system, dealer profitability and electric vehicle sales. 14% of respondents say the dealer will be the primary owner.

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YOU HAVE A BDC BECAUSE IT’S WHAT YOU WERE TOLD TO DO—BUT IS IT DOING OK OR AMAZINGLY WELL?

Dealer World

Here’s everything you need to know to build a winner that stands out in the automotive industry. OK: 20% of your customer appointments being high-intent leads is about what your sales team will need to hit those monthly sales goals. WHAT SHOULD MY BDC BE DOING?

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WHAT IS MYSTERY SHOPPING FOR DEALERSHIP SALES TEAMS?

Dealer World

One major component of any automotive Owner’s or GM’s due diligence is a constant and ongoing evaluation of your sales team members’ skills, growth, consistency, and quality of delivery. Mystery shopping involves trained consultants going undercover posing as customers so they can experience your sales team’s skills and delivery.

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6 REASONS TO INVEST IN SALES TEAM TRAINING FOR YOUR DEALERSHIP

Dealer World

Investing in a great training program is one of the best ways to increase all of your key metrics and meet your monthly sales goals. ENSURE REGULATORY COMPLIANCE AND FINANCING Automotive dealerships have any number of requirements they must adhere to, ranging from brand policies to the law.

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STRUGGLING DEALERSHIP SALES TEAM? YOU NEED A MYSTERY SHOPPER!

Dealer World

Over time, increasing individualization of key content can result in inconsistent experiences that impact sales goals. The best training consultants can achieve great results in surprisingly little time by utilizing mystery shops. However, not every consultant’s mystery shopper program delivers great results.

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HOW PHONE MYSTERY SHOPS CAN SHARPEN YOUR SALES TEAM

Dealer World

Phone mystery shops are the ideal way to discover what’s actually happening on sales calls, and empower your team with the constructive feedback they need to start closing more deals. Here are the top ways this mystery shopping can help you increase appointment rates and crush your monthly sales goals.

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