Remove Automotive Remove Buyer Remove Customer
article thumbnail

Personalize the Car Buyer Experience for Bigger Results

AutoDealer Today

Digital retailing can improve customer experience and make it easier and faster to complete a sale, but digital retailing provides another benefit to dealers and car buyers alike. Fewer dealers than ever view digital retailing as a barrier to forming personal connections with buyers. It builds connections.

Buyer 130
article thumbnail

FTC Says 90% Of Buyers Paid $2,000 More Than Advertised At Stellantis, GM And Ford Dealer Group

Carscoops

Nearly 90% of buyers allegedly paid $2,000 more than advertised between 2020 and 2023. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing. More: Texas Sues GM For Illegally Selling 1.8M

Buyer 116
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dealer Satisfaction Hits New High, EV Buyers The Happiest

Carscoops

A study has found new car buyers are more satisfied with the shopping experience than ever before. EV buyers had the highest satisfaction, while hybrid and ICE buyers were notably less satisfied. Used car buyers weren’t very satisfied as they’re facing elevated prices and limited inventory.

Buyer 106
article thumbnail

"Navigating the Future of Automotive Leadership: Balancing Tradition and Innovation"

Women Automotive Network

Embracing the Future of Leadership: A Panel Discussion on Innovation, Diversity, and Talent in the Automotive Industry At the Women Automotive Summit on the 4th June we had the privilege of welcoming over 400 attendees to our first US Summit. The Women Automotive Network is a global community of 39,000 from 108 countries.

Women 130
article thumbnail

SoFlo Customs Launches Two Custom Trucks Based On The Jeep Wrangler, Ford Bronco

Carscoops

SoFlo Customs just launched two new models. Off-roaders love customizing their vehicles and a small company in South Florida knows that. In fact, it’s taking special note of things that the current automotive market doesn’t offer. One is a four-door Ford Bronco with a small truck bed.

Customer 106
article thumbnail

Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

article thumbnail

New Car Buyers Are Finally Paying Less, But The Last Sub-$20k Model Has Vanished

Carscoops

More good news for buyers came in the form of increased incentives, Cox Automotive data shows. A modest decline, sure, but given the relentless march of inflation, it’s a shift that buyers will appreciate. Perhaps September buyers missed out, but the financial offers are still hefty enough to tempt those on the edge.

Buyer 112