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FTC Says 90% Of Buyers Paid $2,000 More Than Advertised At Stellantis, GM And Ford Dealer Group

Carscoops

Nearly 90% of buyers allegedly paid $2,000 more than advertised between 2020 and 2023. Drivers’ Data to Insurers The allegations claim violations of the FTC Act and Maryland’s Consumer Protection Act, accusing Lindsay of consistently misleading customers about pricing. More: Texas Sues GM For Illegally Selling 1.8M

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Chinese brand apologies to buyers after halving EV’s power via remote update

CarExpert

Tesla has previously removed features remotely, such as lumbar adjustment in the Model Y mid-size electric SUV in 2021 after claims customers were not using it. The prevalence of OTA updates is set to become standardised as the automotive industry introduces software-defined vehicles as part of the move to electrification.

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Creating a Seamless Customer Journey: Best Practices for Automotive Dealership Websites

Shawn Ryder

In todays digital world, automotive dealerships must prioritize creating a seamless customer journey on their websites. A well-designed website not only attracts potential buyers but also guides them through every phase of their purchasing journeyfrom research to finalizing the sale. Features (safety, entertainment, etc.)

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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccessOnline

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

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High-Mileage Service Contracts: The New Tool for Your Customer Retention Toolbox

AutoSuccessOnline

Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.

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How Data Helps Dealerships Stay Steady Through Tariff Uncertainty

Call Revu

In this vein, data is a critical anchor in brand strategy for automotive dealerships, helping teams create action plans based on more than gut instinct. In times like these, dealerships must rethink how they make decisions in pricing, customer experiences, and more. Automotive Mastermind echoes this idea.

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Kerrigan Advisors Represents Bohn Brothers Automotive Group in Sale of Hyundai Genesis of Metairie Dealership to Matt Bowers Auto Group

Dealer World

Following this sale, and the recent sale of Audi Lafayette and Audi New Orleans, Bohn Brothers Automotive also owns Toyota of Slidell. Stephen Dietrich and Brooke Sizer of Holland & Knight served as legal counsel to Bohn Brothers Automotive Group. Bohn in 1924 in New Orleans. Home to over 1.2 Crowe LLP was the sellers accountant.